Skip to content
- Tips on being more assertive at work:
- Use “I” statements;
- Practice eye contact;
- Use body language;
- Say “NO” don’t beat around the bush;
- Rehearse conversations;
- Watch your emotions;
- Remember that you can’t control others;
- Remain open and positive to negative feedback;
- Express yourself positively;
- Practice in low-risk situations.
- Against aggressive people:
- Acknowledge their feelings;
- Find common ground;
- Count until 10 before replying to an outburst.
- Against passive people:
- Encourage contributions by asking their opinion;
- Use body language to show that you value their opinion.
